The Flipside of Social Media


12.16.09 Posted in Social Media, Sponsorship, Wednesday Wisdom, communications by jasonc

Two weeks ago, I wrote a post that suggested you can put whatever you want on social media, damn the torpedoes. While there is a certain truth to that, one must always keep in mind that once it’s up there, you can’t take it back. Thanks to Google and services like the Wayback Machine, what you say stays available forever. Says Ryan Kennedy at The Hockey News about a particular NHL prospect,

The problem is pretty straightforward: Jokes that are funny when you’re in your mid-teens tend not to be funny to other groups – in this case women, or most adults in general. But with some very quick searching, I found this prospect was not alone; some of his peers also left an unseemly electronic breadcrumb trail that, I would have to expect, could illicit [sic] some pretty damning questions when the NHL draft combine comes up in the summer.

To further complicate matters, you not only have to worry about what you say, you also have to worry about what your friends say. This, of course, is more of a problem on services like Facebook where mutual consent is required than on Twitter, where you can’t possibly be expected to be held accountable for your followers. What this means is that, like the rest of your public communications, you need to have a process and strategy for establishing friend connections, creating and posting materials (text, photos, videos), curating what other people post to your wall, and managing your privacy settings.

My process and strategy for posting on the blog and/or Twitter is fairly simple – I call it the Mom Test. Basically, would my Mom be offended if she were to read this? Not “tut-tut-that’s-not-nice” but actually “can’t-look-her-in-the-eye” offended. If it fails that test, it doesn’t get posted, period. Same goes for things that get posted on my Facebook wall. Same goes for photos and videos (I’m lookin’ at you, Iinterbike!).

My Facebook friending strategy revolves around actual connections. Family obviously makes the cut, friends that I’ve known, and work connections that I have a more-than-professional relationship with. People that I ran into that one time at a race or bar don’t make the cut, nor do people I quickly did a project for (they end up on LinkedIn). If I actually had success in any of my sporting endeavors, all of those people’s friend requests would have been directed to a Facebook Fan Page with a polite note saying something like, “my friend list is confined to close, personal friends and family. I have a fan page, and look forward to connecting with you there!” Nice and polite.

The curation strategy goes back to the Mom Test. If it’s written on my wall and would offend Mom, it comes down. That goes for both the personal page as well as the fan page.

Finally there is the matter of privacy settings. My personal preference is to set everything to only be visible to Friends, and remove the ability for others to tag me in photos and videos. Especially because images can be taken out of context, you don’t want to be explaining away photo after photo. Make sure your settings notify you every time you’re tagged in a photo, and if it doesn’t pass the Mom Test, remove the tag and/or ask the poster to take the photo down.

That prescription might sound terribly restrictive, but it really is the best way to nip problems in the bud before an employer, team, or sponsor walks away from you.



3 Responses to “The Flipside of Social Media”

  1. Rich Kelly says:

    Huh? What did we (Interbike) do?

  2. admin says:

    Sorry Rich, that should have been small-i interbike (the dancing on the tables at the Palms at 4am portion) not the capital-I Interbike (the sell a bunch of bike stuff portion). Just saying more athlete should concentrate on Interbike instead of interbike, since the latter is where those potentially embarrassing photos and videos come from.

    As an aside, Interbike actually uses social media really well, and if I ever get off my current sponsorship kick, I may write about it. Other events (races, etc.) could take a page from your book.

  3. You are so right about the long memory of the web. I’ve all but given up trying to make jokes in an email because when I look at them 2 months later they don’t seem so funny. I am not above trying for a few jokes in my blog, but that’s what blogs are for – if you don’t risk something, it’s not really a blog. Thanks for the concept of the “mom test.” Going to use that!

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